What Is Customer Acquisition Cost and What Should It Include?
Customer acquisition cost covers more than ads. Learn what Malaysian businesses should include.
Will the Government Pay for AI Software? Here’s What Qualifies
Malaysian businesses may receive support for certain AI projects, but eligibility usually depends on measurable outcomes, eligible costs and programme rules.
Job Hugging: Your Employees Are Staying, but Are They Loyal?
Employees may stay because changing jobs feels risky, not because they are engaged. Here is how Malaysian employers can identify job hugging and respond.
Can Employers Reject Employee Sick Leaves in Malaysia?
Know when employers may question an MC, and what employees should do if sick leave is denied.
Modern Kopitiams are opening everywhere, what does that tell us?
The rise of modern kopitiams reflects more than Malaysians’ love of local food. It reveals how nostalgia, convenience and branding are reshaping F&B.